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What is Wireless Internet Access?
Wireless Internet access is a form of high speed Internet that uses radio frequency to transmit a broadband signal from an Execulink Telecom wireless tower to a radio installed at the service location.
For this service, our technicians will install a PoE (Power-over-Ethernet) radio outside the home that will connect to the Network-Interface-Controller (NIC) card inside your computer. An ethernet cable will then be connected from the outside to one jack on that radio, and the other jack will have an ethernet connection to the computer. Execulink Telecom recommends you check your computer before ordering our wireless service to ensure that you have a NIC card installed in your computer [instructions can be found here for Microsoft Windows. Apple/Macintosh computers purchased after 1995 have built-in NIC cards].
Like any wireless internet signal, changes to the environment, both inside and outside the home, can cause degradation in the signal, making it less reliable than the wired services (i.e. overgrown trees blocking the line-of-sight to the tower, construction, warm and cold weather, etc.)
What equipment is required for a wireless high speed connection?
To use Execulink's Wireless Internet service, you will need a computer with certain minimum requirements. Execulink will provide some hardware. Execulink also recommends that you have a battery backup (UPS) and surge protectors to prevent against electrical surges that may damage your equipment. See the appropriate section below for the particular service that you are enquiring about.
You will require a computer with Windows 98 or any newer version of Windows, or Mac OS 9 or newer. You will also require a network card. Execulink will provide a transceiver (radio), the antenna, and the cables connecting them.
Does weather interfere with a wireless Internet signal?
Yes and no. At most you may see a 10% reduction in speed during a heavy rain or snow storm.
Can other equipment interfere with a wireless Internet signal?
There are known issues with interference, including (but not limited to) amateur radios, existing microwave towers or antennas, and other 2.4 or 5.8 Ghz wireless devices. If you have a 2.4 Ghz cordless phone, you will need to locate it at least 10 feet away from your computer, antenna cable, and/or antenna.
For more questions related to wireless internet, check out our support centre at http://support.execulink.com or call our support team 24/7 at 1.877.393.2854.
General Information FAQ's
You can also check out the Rural Oxford Connections website for general FAQ's and information about the ROC project by visiting http://www.ruraloxfordconnections.ca/FAQ.aspx