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Home / Support / Business Support / Internet Support / Email Support / Email Guides / Windows Live Mail - IMAP with SSL Setup (Windows 8/8.1)

Configuring Windows Live Mail in Windows 8/8.1 is a lot different than in previous versions of Windows.

In Windows 8/8.1, you first need to configure/sign in to Windows Live Mail with a Windows/Outlook/Hotmail account before you can setup any additional email accounts.

When you first open up Windows Live Mail you will likely see a page like the one shown below if you have not already created an account.


Click Next, and you will be prompted to first sign in with your Outlook/Hotmail account.


Once you’ve signed in you’ll be given the option to configure additional accounts (such as your Execulink provided email account). Click Yes to set up your Execulink provided Email.


If you have already set up your Windows Live Mail prior to this, you can add your Execulink Email account from the Settings menu by placing your mouse cursor in the bottom right corner of your screen. Once you’ve done this you should be able to select Settings.


Then, select Accounts.


Now you should be presented with an option to Add an account. Select Other account at the bottom of the menu.


Ensure you have selected IMAP for the account type, then click Connect.


Next you will be prompted to enter your Email address and Password. Click on Show more details


Here, ensure the Username field is filled in with your full Email address. Specify the Incoming (IMAP) email server as sslmail.execulink.com. Place a check mark in the box below the server name that says the Incoming server requires SSL. You should see Port number 143 automatically set.  

Next, set the Outgoing (SMTP) email server as sslmail.execulink.com, also with a check mark for the Outgoing server requires SSL. Here you will need to manually enter the Outgoing Port number as 465.

Ensure both options for Outgoing server requires authentication, as well as Use the same username and password to send and receive email have check marks beside them as well. Once this information is entered, click Connect.


At this point, your account should synchronize your IMAP folders and check for any messages waiting. If this is a new account, you may not have messages waiting yet. A good way to test the settings is to send yourself a test email as it needs to pass both the Outgoing and Incoming servers.

If you need assistance with this process, please contact our Technical Support Department. Contact information can be found here.