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We suggest only trying these steps if you have your operating system's disk and if you are not
presently on a network. If you are on a network, usually at work, then please call a technical
support representative at 1-877-393-2854, or have your Network Administrator proceed
accordingly. These steps may cause a conflict between the network settings and your Execulink

Follow these steps:

1. Click Start > Run.

2. In the Run box, type command and click OK.

3. At the DOS prompt, type netsh int ip reset log.txt and press Enter.

4. The system pauses for up to a minute while the TCP/IP stack is reset. The cursor returns
    but no message is displayed.

5. Type exit and press Enter to return to Windows.

6. Close all open programs and restart the computer.