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I can't open Execulink TV on my phone/tablet - What do I do?

Android Devices

  1. Restart Execulink TV on your Android phone or tablet
    • If Execulink TV will still not open, proceed to step 2
  2. Uninstall Execulink TV
    • Press the "Apps" button in the bottom right hand of your phone or tablet
    • Find Execulink TV and press it for 3 seconds
    • Drag the icon to the "Uninstall App" in the top left of your screen
    • Press "OK" when prompted with "Do you want to uninstall this app?"
  3. Reinstall Execulink TV
    • For instruction on how to install Execulink TV, click HERE
  4. If you are still unable to open Execulink TV, give us a call at 1-866-706-2053

Apple Devices

  1. Restart Execulink TV on your Apple phone or tablet
    • If Execulink TV will still not open, proceed to step 2
  2. Uninstall Execulink TV
    • Hold down the Execulink TV logo for 3 seconds on your home screen
    • Once an 'X' appears on the top left corner of the Execulink TV logo, click it
    • When prompted, click "Delete"
  3. Reinstall Execulink TV
    • For instruction on how to install Execulink TV, click HERE
  4. If you are still unable to open Execulink TV, give us a call at 1-866-706-2053