Frequently Asked Questions
These are our most common questions about our services.
If we think of the Internet like a highway, Shared Internet would be like sharing the road with a number of other vehicles. The more you share with, the more your speed may fluctuate. And just like rush hour traffic, there are times of the day when your Internet may be slower due to the number of users sharing the bandwidth.
With Dedicated Internet, your business enjoys an open highway where you are the only car on the road. You can maintain a solid speed and a secure, reliable connection.
A Dedicated Internet connection may be the right solution for your company if your revenue hinges on having a solid speed with minimal downtime, or if you need to transmit data over a connection that is 100% secure.
If you’re unsure whether or not this is the right solution for your business, please call us and we will be happy to work with you to determine what type of Internet service would work best.
The right Internet speed depends on how your business uses the Internet. Lower speeds are ideal for light surfing, checking email and social media, while higher speeds are ideal for heavy usage. Often, the more people you have working at your location, the faster speed you will want.
Just as in the case of Internet speed, your choice of Internet usage depends on how your business uses the Internet. Generally, the more people you have working in your location, the more usage you will want. Unlimited usage gives you the peace of mind of knowing you’ll never have to pay overage fees if you go over your monthly limit.
Although installation times vary depending on the type of service you qualify for, generally we can install services within 5-10 business days. We will work with your business to make installation as quick and easy as possible.