I ordered a Set-Top Box, when do I get it?
When ordering a Set-Top Box, you have two options to receive this equipment; You can get it shipped directly to your house (for a $10 fee) or you can pick it up at our Woodstock, Kitchener or Thedford offices.
Shipping Your STB
If you have chosen to get your Set-Top Box shipped to you, it should take 2-3 business days to arrive to your home. The tracking number for your shipment will be emailed to you as soon as the Set-Top Box is sent out for delivery.
Picking Up Your STB
If you have chosen to pick your Set-Top Box from an Execulink office, your equipment will be available at the location you specified, in 3-4 business days