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WINDOWS MAIL - IMAP WITH SSL SETUP

Home / Support / Residential Support / Internet Support / Email Support / Email Guides / Windows Mail - IMAP with SSL Setup

Open Windows Mail, and at the top of the page, click on Tools, and then select Accounts.

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This will bring up the Internet Accounts window. Click on Add… to begin the process.

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Select E-mail Account and click on Next

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Enter your Display Name as you would like it to appear to recipients, then click Next.

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Now, enter your full E-mail address in the space provided, then click Next.

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Set the incoming e-mail server type to IMAP. Both the incoming and outgoing servers should be entered as sslmail.execulink.com, and place a check mark beside Outgoing server requires authentication, then click Next.

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Enter your E-mail username and Password credentials as supplied by Execulink. If you’d like Windows Mail to remember the password, place a checkmark beside the option to.

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Click Finish

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There are some additional options we need to set to have full SSL functionality, and you will likely see an error message like the one below.

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Go back to the menu across the top of the page in Windows Mail, click on Tools, and then select Accounts. You should see the account you just created. With it selected/highlighted, choose Properties from the right hand side.

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You will be shown a new pop-up style window with several tabs across the top. Click on the Advanced tab. 

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First, place a check mark next to both options that read This server requires a secure connection (SSL). Then, change the Outgoing mail (SMTP) port number to 465, the Incoming mail (IMAP) port number to 993 (this should default to 993 once the check mark is placed).

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Click on Apply and then OK. Your email account should immediately attempt to synchronize folders and check for messages. It is often a good idea to send a test message to yourself to verify the incoming and outgoing settings are functional.

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The test email should appear in your inbox as Windows Mail checks for new messages. You can click on Send/Receive to expedite the process.

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If you need assistance with this process, please contact our Technical Support Department. Contact information can be found here.