Execulink.com needs a location to determine products and services available to you.Set My Location
We’d love to answer any questions you may have about our services. Please call, chat, e-mail or visit us using the information below. We’re here to help!
Our FAQ database has many answers to common questions.
If you can't find what you were looking for, there are other ways we can help.
Yes, you can change the collection date. We simply need to know what date you would prefer (between the 1st and 28th of the month) and whether this change is going to be one time or permanent. If this is a permanent change, please note that the invoice date may also need to change to accommodate.
Yes, you may place your service on vacation for a minimum of 1 month to a maximum of 6 months. There is a one time fee of $65.
An NSF fee is a charge for a declined payment. There is a $20 fee for each declined or non-sufficient funds payment. This charge will appear on your next bill following the declined payment.
In MyExeculink, you’re able to manage the services you have, view and pay your bill, change your password, check your Execulink email, manage access and create email addresses, monitor your phone calls and usage, manage your Internet usage, view your sign in history, refer a friend, and much more.
Residential accounts are required to be set-up on a Pre-Authorized payment plan (automatic withdrawals from either a bank account or credit card). If you choose to not set-up a Pre-Authorized payment plan, there is a monthly $2 charge.
You can update your Pre-Authorized payment information yourself through MyExeculink or contact us by phone.
You can watch Link TV on your TV, Tablet and Smartphone. To watch on your TV, we recommend renting a Set-top box for $7.95/month. To watch on your Android (version 4 or greater) and iOS (iOS 7 or greater) devices, you can download a Virtual Set-top box from the Google Play Store or the App Store.
Yes! Execulink can cancel Internet, TV and Home Phone services with your current provider. At this time we are unable to cancel Mobility services. To do this please provide us with your most recent bill or account number at the time of sign-up.
We proudly focus on serving south western Ontario with our awesome Internet, TV, Phone, Mobility and Hosting services. To find out what services are available where you live, simply type in your address in the top left!