Once your services have been activated, you will receive an email from Execulink that contains your first bill as well as important billing and withdrawal dates.

Yes, you may place your service on vacation for a minimum of 1 month to a maximum of 6 months. There is a one time fee of $65.

Please give us as much notice as possible to ensure that there is sufficient time to install your services at your new address. Ideally at least 2-3 weeks notice is best.

In MyExeculink, you’re able to manage the services you have, view and pay your bill, change your password, check your Execulink email, manage access and create email addresses, monitor your phone calls and usage, manage your Internet usage, view your sign in history, refer a friend, and much more.

Residential accounts are required to be set-up on a Pre-Authorized payment plan (automatic withdrawals from either a bank account or credit card). If you choose to not set-up a Pre-Authorized payment plan, there is a monthly $2 charge.

You can update your Pre-Authorized payment information yourself through MyExeculink or contact us by phone.

Yes, you may rent a wireless router from Execulink, which will provide you with a single access point. If you have a larger office, we are pleased to do a custom design that will offer you the best coverage.

1. Go to your MyExeculink login page.

2. To change the password from MyExeculink click the “Need Help” link below the user name and password.

3. Fill in the reset password information to complete an email to your account on file.

If you need to cancel your services, please call us. We’re sad to see you go 🙁

An NSF fee is a charge for a declined payment. There is a $25 fee for each declined or non-sufficient funds payment. This charge will appear on your next bill following the declined payment.