Terms of Service

Terms of Service (Ver. 13 – effective as of February 1, 2021)

Tariffs

CLEC Tariff (PDF - Updated January 18, 2017)

General ILEC Tariff (PDF - Effective Mar 1, 2022)

OIST Ontario Independent Services Tariff (PDF)

Privacy

Execulink Telecom's Privacy Policies (PDF)

Our Commitment to Accessibility

Accessibility Standards

CRTC Decision on Paper Bills (PDF)

National Contribution Fund Fee

National Contribution Fund Information (Effective March 1, 2021)

Mental Health and Suicide Prevention Services

9-8-8 Dialing Code for Mental Health & Suicide Prevention Services

Customer Service Escalation Steps

Service Escalation Steps

CRTC Documents

National Do Not Call List

National Do Not Call List FAQ's

Wireless Code of Conduct (PDF - Updated December 1, 2017)

You Have Rights (PDF)

Your Rights as a Wireless Consumer (PDF - Updated December 1, 2017)

Acceptable Use Policy

Acceptable Use Policy (PDF - Page 42)