Legal & Regulatory
Terms of Service
Terms of Service (Ver. 13 – effective as of February 1, 2021)
Tariffs
CLEC Tariff (PDF - Updated January 18, 2017)
General ILEC Tariff (PDF - Effective Mar 1, 2022)
OIST Ontario Independent Services Tariff (PDF)
Privacy
Execulink Telecom's Privacy Policies (PDF)
Our Commitment to Accessibility
CRTC Decision on Paper Bills (PDF)
National Contribution Fund Fee
National Contribution Fund Information (Effective March 1, 2021)
Mental Health and Suicide Prevention Services
9-8-8 Dialing Code for Mental Health & Suicide Prevention Services
Customer Service Escalation Steps
CRTC Documents
National Do Not Call List FAQ's
Wireless Code of Conduct (PDF - Updated December 1, 2017)
You Have Rights (PDF)
Your Rights as a Wireless Consumer (PDF - Updated December 1, 2017)
Acceptable Use Policy
Acceptable Use Policy (PDF - Page 42)