Although the moving process will vary slightly depending on what services you currently have and what will be available at your new address, we aim to make the transition as pain-free and hands-off as possible for you. Overall, these are the steps we will go through together as you get ready to head to your new home.
Call us when you know you're moving so we can qualify your new address and see what Execulink services are available in that area. We recommend at least 3 weeks in advance.
Once we know what's available at your new address, we will plan how and when we can switch your services over. We will identify any new hardware you may need and arrange shipments, as well as set up an installation time.
When you're ready to move, make sure you bring all the appropriate Execulink hardware with you. We will have arranged installation, whether that is a simple self-installation or through a technician.
There are no fees when you move your services. One less thing to worry about!
As soon as you know. The further in advance we know of your move the more we can be prepared. This is especially important for businesses which may involve more complexities. At least 3 weeks in advance is best.
We do not charge for installation! Other than any new hardware you may need, there will be no additional charges applied.
No, your account number will remain the same. We will make any adjustments to your address within your existing account number so you don’t have to learn a new number.
Are you a business owner who is about to move or expand? We can help with that too. Give us a call at 1.866.706.1991 and we’ll navigate this transition with you every step of the way.
Our team is ready 24/7 if you need us.
You can call us anytime at 1.866.706.1991.
Click here to chat with us anytime.
Email us at weconnect@execulink.ca to start the process.
Rather talk in person? Come to any of our local stores.