The Lighthouse Festival Theatre struggled with Internet service reliability for several years, ultimately leading up to its decision to switch its services to Execulink. Prior to switching, unreliable Wi-Fi prevented the theatre from modernizing patron experiences. At times, staff would be disconnected for hours. With those struggles top of mind, there were several key requirements that needed to be addressed when switching to Execulink’s Fibre Internet.
The theatre needed better Wi-Fi coverage to scan tickets faster and improved connectivity for presentations to enhance special events. When the theatre made the decision to upgrade its ticketing software, it knew the Internet connection issues also needed to be solved. Execulink resolved these issues and the Fibre Internet connection continues to exceed expectations.