A business representative worked with The Beach House to understand their needs and gain knowledge of their operations. With a full suite of business services available, Execulink designed a complete business solution for The Beach House. With Internet, Wi-Fi, Phone, and TV services, The Beach House could work with one provider to address their connectivity issues and implement new services for a more efficient workflow and superior customer service.
With the recent installation of Execulink’s Fibre Internet services in Port Dover, The Beach House was set up with a Fibre Internet solution, providing 1 Gbps download and 30 Mbps upload speeds. A Hosted Phone solution was implemented to help streamline their communications and customize their call flow and to provide an even better customer experience, The Beach House implemented Link TV’s starter package and selected their own specialty “Sport” themed package.
Because of its unique and large establishment, The Beach House required a very strategic setup to ensure the Phone and TV service would get proper signal throughout the restaurant. A site survey was completed to determine the number and placement of wired access points that would provide enhanced Wi-Fi coverage throughout the restaurant.
Pandemic restrictions were in full effect throughout installation and implementation, but both Execulink and The Beach House worked together to secure the installation and implementation plans through online meetings, training seminars, 24/7 support, and detailed guidance and instructions provided by Execulink.