You can update your Pre-Authorized payment information yourself through MyExeculink or contact us by phone.

Yes, you may rent a wireless router from Execulink, which will provide you with a single access point. If you have a larger office, we are pleased to do a custom design that will offer you the best coverage.

Yes, you can change the collection date. We simply need to know what date you would prefer (between the 1st and 28th of the month) and whether this change is going to be one time or permanent. If this is a permanent change, please note that the invoice date may also need to change to accommodate.

Please give us as much notice as possible to ensure that there is sufficient time to install your services at your new address. Ideally at least 2-3 weeks notice is best.

Yes! Execulink can cancel Internet, TV and Home Phone services with your current provider. At this time we are unable to cancel Mobility services. To do this please provide us with your most recent bill or account number at the time of sign-up.

Residential accounts are required to be set-up on a Pre-Authorized payment plan (automatic withdrawals from either a bank account or credit card). If you choose to not set-up a Pre-Authorized payment plan, there is a monthly $2 charge.

1. Go to your MyExeculink login page.

2. To change the password from MyExeculink click the “Need Help” link below the user name and password.

3. Fill in the reset password information to complete an email to your account on file.

Yes, you may place your service on vacation for a minimum of 1 month to a maximum of 6 months. There is a one time fee of $65.

In MyExeculink, you’re able to manage the services you have, view and pay your bill, change your password, check your Execulink email, manage access and create email addresses, monitor your phone calls and usage, manage your Internet usage, view your sign in history, refer a friend, and much more.

Once your services have been activated, you will receive an email from Execulink that contains your first bill as well as important billing and withdrawal dates.