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Here’s how we’re making headlines!

Execulink Sponsorship Introduces New Technology Kits to Middlesex County Library

Execulink Telecom has funded the installation of five new technology kits for distribution throughout the 15 branches of Middlesex County Library.


execulink charging stations at woodstock library

Execulink Sponsors Woodstock Public Library

The Woodstock Public Library and Execulink Telecom announced a sponsorship to install four new charging stations in the library.


Execulink office in Port Dover

Execulink Announces New Store Grand Opening in Port Dover

Execulink Telecom has opened the doors of a brand-new store location at 697 Highway 6 in Port Dover.


Execulink cheque donation to port rowan public school

Execulink Launches their 12 Gifts of Christmas program

Execulink Telecom has announced the launch of their 12 Gifts of Christmas program, which aims at giving back to their local communities. The company will be donating to twelve local…


Execulink Telecom’s Link TV Service Launches in Sarnia

Execulink Telecom is pleased to present a new choice for TV services in Sarnia. The launch of Link TV will give customers an affordable and personalized TV experience, with the…


Woodstock’s own Execulink Telecom gives Residents an Awesome TV Experience

Woodstock residents have been tuning into Link TV from Execulink Telecom since August 2017 – and enjoying all the benefits that come with it.


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QWhere does Execulink provide services?
A

We proudly focus on serving south western Ontario with our awesome Internet, TV, Phone, Mobility and Hosting services. To find out what services are available where you live, simply type in your address in the top left!

Applies to Business Enterprise Residential
QCan I put my service on hold if I am away?
A

Yes, you may place your service on vacation for a minimum of 1 month to a maximum of 6 months. There is a one time fee of $65.

Applies to Residential
QWhat is MyExeculink?
A

In MyExeculink, you’re able to manage the services you have, view and pay your bill, change your password, check your Execulink email, manage access and create email addresses, monitor your phone calls and usage, manage your Internet usage, view your sign in history, refer a friend, and much more.

Applies to Business Enterprise Residential
QCan I change the date that my payment is withdrawn from my account?
A

Yes, you can change the collection date. We simply need to know what date you would prefer (between the 1st and 28th of the month) and whether this change is going to be one time or permanent. If this is a permanent change, please note that the invoice date may also need to change to accommodate.

Applies to Business Enterprise Residential
QWhat do I do if I need to move my services to a different address?
A

Please give us as much notice as possible to ensure that there is sufficient time to install your services at your new address. Ideally at least 2-3 weeks notice is best.

Applies to Residential
QHow can I watch Link TV?
A

You can watch Link TV on your TV, Tablet and Smartphone. To watch on your TV, we recommend renting a Set-top box for $7.95/month. To watch on your Android (version 4 or greater) and iOS (iOS 7 or greater) devices, you can download a Virtual Set-top box from the Google Play Store or the App Store.

Applies to Residential
QWhen do I receive my first bill?
A

Once your services have been activated, you will receive an email from Execulink that contains your first bill as well as important billing and withdrawal dates.

Applies to Residential
QWhat is an NSF fee?
A

An NSF fee is a charge for a declined payment. There is a $25 fee for each declined or non-sufficient funds payment. This charge will appear on your next bill following the declined payment.

Applies to Business Enterprise Residential
QWhy should I choose Execulink?
A

Delivering awesome services is not enough. We want to deliver an awesome experience as well. Nothing is more important to us than customer service and customer satisfaction. You should choose Execulink for your Internet, TV, Phone and Mobility services because we provide unbeatable customer service and reliable services at an affordable price.

Applies to Business Enterprise Residential
QHow do I change my Pre-Authorized payment information?
A

You can update your Pre-Authorized payment information yourself through MyExeculink or contact us by phone.

Applies to Business Enterprise Residential
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