Applies to Residential Support

Call Waiting

How Call Waiting works:

  • A beep tone tells you another call is waiting. (Only you hear this tone).
  • Another reminder will be heard 10 seconds later if the waiting call remains unanswered.
  • The second caller hears only the normal ringing tone.

Android Instructions

To answer the second call:

  1. Press and drag the green phone icon up the screen to answer the next incoming call.
  2. A message will appear across the screen showing that the original call is on hold.

To alternate between calls:

  1. Tap the Swap button to jump between calls.

To end one or both calls:

  1. Simply hang up one call after the other.
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