In the Knowledge Base for customers, customers are able to access help documentation related to the Online Portal, Alarm.com App, and hardware that has been added to your account.

To access the Knowledge Base for customers using the Alarm.com App:

1. Log into the Customer app.
2. Tap the 3 Vertical Lines.
3. Tap Support.
4. Tap Help Documentation.

To access the Knowledge Base for customers using the Online Portal:

1. Log into the Customer Website.
2. Click Support.
3. Click Help Documentation.