Execulink Based DNS Services and How to Change Them
You may have heard about “changing nameservers” when managing your domain. Nameservers determine where your DNS records are hosted. Every domain has at least two nameservers (eg. example.com might use nameservers like ns1.exampledns.com and ns2. exampledns.com) and changing them shifts where your DNS settings are managed.
For example:
- If you’re using Execulink nameservers, DNS is managed within your Execulink account.
- If you switch to another provider’s nameservers, DNS settings are managed through them instead.
How to Change a Nameserver:
- Contact us at customercare@execulinktelecom.ca or call us at 1.877.393.2854.
- Looking for an authorization code to move a domain away from Execulink? Contact us at customercare@execulinktelecom.ca or call us at 1.877.393.2854.
What is Domain Webhosting and How Do I Change it?
Web hosting is where your website’s files (images, code, database) are stored so people can access them online. You connect your domain to your hosting using DNS (Domain Name System).
Web domain hosting in DNS is controlled by A record.
- You can change the A record via MyExeculink domain management
- Follow this support article for how to change an A record
- Please be aware making an A record change without prepping webhosting content with another provider can result in downtime.
- Our tech specialist team can help you! Contact us at customercare@execulinktelecom.ca or call us at 1.877.393.2854.
- Once you have moved to new webhosting provider please make sure to update our Sales team to make billing changes. Contact us at customercare@execulinktelecom.ca or call us at 1.877.393.2854.
What is MX server and How Do I Change it?
An MX server (Mail Exchange server) is what handles email delivery for your domain.
- You can change the MX record via MyExeculink domain management
- Follow this support article for how to change your MX record.
- Please be aware making an MX record change might result in downtime.
- Our tech specialist team can help! Contact us at customercare@execulinktelecom.ca or call us at 1.877.393.2854.
- Once you have moved to the new mail server provider please make sure to update our Sales team to make billing changes. Contact us at customercare@execulinktelecom.ca or call us at 1.877.393.2854.
