A streaming app isn’t working on my Link TV service – what do I do?
If a certain streaming app isn’t working properly on your Link TV service, please try uninstalling and reinstalling the app, as well as checking for app updates in your App Store.
For your convenience, we’ve listed some common streaming apps below with helpful troubleshooting links for your convenience. If you are still having difficulties, please contact us and we will be happy to support the issue.
AppleTV+
- Google Play link: https://play.google.com/store/apps/details?id=com.apple.atve.sony.appletv&hl=en_CA
- Website: https://tv.apple.com/ca/
- FAQ/Wiki: https://support.apple.com/en-ca/apple-tv
- Support Info: https://support.apple.com/en-ca/contact
- Support Number: 1-800-263-3394
CityTV+
- Google Play link: https://play.google.com/store/apps/details?id=com.rogers.citytvplus&hl=en_CA
- Website: https://citytvplus.ca/
- FAQ: https://citytvplus.ca/faq
- Support Info: https://citytvplus.ca/contact-us – via email at rsmsupport@rci.rogers.com
Crave
- Google Play link: http://play.google.com/store/apps/details?id=ca.bellmedia.cravetv&hl=en_CA
- Website: https://www.crave.ca/en
- FAQ/Wiki: https://www.crave.ca/en/support
- Support Info: https://www.crave.ca/en/contact Hours: Monday to Sunday, 9AM to 11PM EST
Crunchyroll
- Google Play link: https://play.google.com/store/apps/details?id=com.crunchyroll.crunchyroid&hl=en_CA
- Website: https://www.crunchyroll.com/
- FAQ/Wiki/Support: https://help.crunchyroll.com/hc/en-us/categories/21642684154644-Fix-a-Problem
DAZN
- Google Play link: https://play.google.com/store/apps/details?id=com.dazn&hl=en_CA
Disney+
- Google Play link: https://play.google.com/store/apps/details?id=com.disney.disneyplus&hl=en_CA
- Website: https://www.disneyplus.com/en-ca
- FAQ/Wiki: https://help.disneyplus.com/
- Support Page: https://help.disneyplus.com/contact-us/fix-a-problem
- Support Number: 1-888-282-0520
PlutoTV
- Google Play link: https://play.google.com/store/apps/details?id=tv.pluto.android&hl=en_CA
- Website: https://pluto.tv/ca/
- FAQ/Wiki: https://support.pluto.tv/s/?language=en_US
- Support Info: https://support.pluto.tv/s/contactsupport?language=en_US
Prime Video
- Google Play link: https://play.google.com/store/apps/details?id=com.amazon.avod.thirdpartyclient&hl=en_CA
- Website: https://www.primevideo.com/
- FAQ/Wiki: https://www.primevideo.com/help & https://www.primevideo.com/help/ref=atv_hp_nd_nav?nodeId=GVJJUN7WTCMDTYXK
Spotify
- Google Play link: https://play.google.com/store/apps/details?id=com.spotify.music&hl=en_CA
- Website: https://open.spotify.com/
- FAQ/Wiki: https://community.spotify.com/t5/FAQs/tkb-p/Spotify-Answers
- Support Info: https://support.spotify.com/ca-en/
Sirius XM
- Google Play link: https://play.google.com/store/apps/details?id=com.sirius&hl=en_CA
- Website: https://www.siriusxm.ca/
- FAQ/Wiki: LINK
- Support Info: https://www.siriusxm.ca/contact-us/
TSN+
- Google Play link: https://play.google.com/store/apps/details?id=ca.tsn.mobile.android&hl=en_CA
- Website: https://www.tsn.ca/tsnplus
- FAQ/Wiki: https://www.tsn.ca/help
- Support Info: https://www.tsn.ca/help/contact-us
- Support Number: 1-833-876-4357
Twitch
- Google Play link: https://play.google.com/store/apps/details?id=tv.twitch.android.app&hl=en_CA
- Website: https://www.twitch.tv/
- FAQ/Wiki: https://help.twitch.tv/s/topic/0TO1U000000CjncWAC/twitch-apps?language=en_US
- Support Page: https://help.twitch.tv/s/article/how-to-contact-support?language=en_US#:~:text=Need%20help%3F,.tv%2Fs%2Fcontactsupport
Youtube
- Google Play link: https://play.google.com/store/apps/details?id=com.google.android.youtube&hl=en
- Website: https://www.youtube.com/?gl=CA
- FAQ/Wiki/Support: https://support.google.com/youtube/?hl=en#topic=9257498
Youtube Music
- Google Play link: https://play.google.com/store/apps/details?id=com.google.android.apps.youtube.music&hl=en_CA
- Website: https://music.youtube.com/
- FAQ/Wiki/Support Info: https://support.google.com/youtubemusic/?hl=en#topic=6277001
The Weather Network
