If you would like to register a domain through Execulink, please reach out to our Sales Team via phone (1-877-393-2854) or e-mail (firstname.lastname@example.org) and they can go over the process with you.
If you are looking to renew a domain, please reach out to our Sales Team by phone (1-877-393-2854) or e-mail (email@example.com) to discuss renewal options.
There are a couple of key prerequisites that must be met before a transfer can be initiated:
To initiate discussions about transferring a domain to Execulink, please reach out to our Sales Team via phone (1-877-393-2854) or e-mail (firstname.lastname@example.org).
If Execulink is the Registrar for the domain in question, to obtain the AUTH/EPP code for it, simply send an e-mail with the request to email@example.com. Don’t forget to mention which domain your request is regarding.
If Execulink is not the Registrar for the domain, you’ll need to follow-up with the current Registrar to obtain the AUTH/EPP code.
Note: AUTH/EPP codes can only be released to a valid contact for the domain and/or your Execulink account.
The simplest way to view a WHOIS record for a domain is to use one of the myriad of WHOIS web tools that exist. Here are a couple of options:
It should be noted that only a valid contact person for your domain/account can request changes to your domain’s WHOIS record. No updates will be made to a domain’s WHOIS record without the appropriate authorization.
To have the DNS hosts that are listed in your domain’s WHOIS record changed, send an e-mail to firstname.lastname@example.org with the domain name and the desired DNS hosts.
If you are looking to have any of the contact information that is associated with your domain updated, please send an e-mail to email@example.com with the specifics.
The domain’s WHOIS record typically has a field that will specify the registration expiry date. Depending upon the Registrar, this may be labelled as ‘Expiry/Expiration Date’, ‘Registrar Registration Expiration Date’, or some variant thereof.
If your domain registration expires, all services associated with your domain (i.e. e-mail, web hosting, etc.) will stop working.
Services will not be completely restored until after the domain’s registration has been renewed, and the standard DNS propagation period (up to 48 hours) has elapsed.
As such, it is highly recommended that domains are renewed well in advance of their expiry dates, to avoid outages to domain-related services.
A clientHold status typically means one of two things:
The Registrant/WHOIS verification process is an e-mail verification process for domains that is meant to ensure that WHOIS contact information is kept accurate and up to date. (Note: this does not apply to .ca domains.)
Once the process has been initiated, a verification e-mail is sent to the Registrant’s contact e-mail address as listed in the WHOIS record for the domain, and the Registrant has 15 days to act upon it. Specifically, the recipient will be asked to visit a website (http://approve.domainadmin.com) to verify the contact details for their domain. An example of what this site should look like is shown immediately below:
If the listed information on this page is incorrect, please follow up with our Customer Care team by phone (1-877-393-2854) or e-mail (firstname.lastname@example.org) to have it updated. Otherwise, if the information is correct, simply click on the Verify Information button to complete the process.
If no action is taken, verification e-mails will continue to be sent at the following intervals:
If no action is taken within 15 days, the domain’s status is updated to clientHold, and all associated domain-related services (i.e. e-mail, web hosting, etc.) will cease functioning.
The Registrant/WHOIS verification process is triggered by the following events:
If your domain has failed this process, any services associated with the domain (i.e. e-mail, the website, etc.) will no longer work. As such, you’ll want to reach out to our Customer Care team by phone (1-877-393-2854) or e-mail (email@example.com).
Once the validation process has been successfully completed, the clientHold status will be removed from your domain, and any domain-related services should recover shortly thereafter.