Service and Hardware FAQ

What is the coverage area for my mobile service?

Execulink Mobility has broad home territory coverage and extensive roaming capabilities across Canada and the United States. Please call us to verify what special roaming or long distance charges will apply when you travel to certain destinations.

What Mobility numbers are available?

If you are looking for a new phone number with Execulink, please refer to the chart below.

CityNPANXXNumber Range
Guelph2263267000-7999
Brantford2263817000-7999
Sarnia2264727000-7999
Hamilton2894927000-7999
London5195187000-7999
Woodstock5196027000-7999
Kitchener-Waterloo5196037000-7999
Delhi2265497000-7999

 

Your carrier allows service transfers to ExeculinkYou can bring your existing phone number to Execulink Mobility under the following circumstances:

  1. The phone number is within Execulink’s service territories
  2. You live or have seasonal residence in an Execulink service territory

What would stop me from moving my current number to Execulink?

You will need to select a new phone number if any of these apply:

  1. You have already cancelled your old mobility service
  2. Your area code is outside Execulink’s service territories
  3. You have service with certain small, independent mobile phone carriers

How do I adjust my plan?

Call 1-877-393-2854 (877-Execulink) or visit one of our offices.

How can I view my current usage?

You can view your usage online by logging into MyExeculink.

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