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What is a set-top box?
Support
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TV Support
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TV FAQs
This is a device required for each TV that enables you to access your channels on your TV.
TV FAQs
How do the Internet, TV and Phone services connect in my home?
How do I change my 4-digit PIN on my Set-Top Box?
How do I Purchase a Pay-Per-View (PPV) Event?
How do I use Watch TV Everywhere?
How do I watch Crave content via Watch TV Everywhere?
What programs/channels are available on Watch TV Everywhere?
How do I only see the channels I'm subscribed to on my program guide?
How do I see how many Cloud DVR hours I have left on my set-top box?
Do I need a set-top box for each TV?
What is Cloud DVR?
How long do my DVR recordings stay saved for?
How do I add or change my TV channels?
What is a wireless set-top box?
What resolution is displayed on my TV?
How do I make closed captioning work on my TV?
Will I be charged any cancellation fees if I choose to cancel my TV service?
How do I remove channels?
How do I add channels?
When recording a series, how can I only record NEW episodes?
Is 'Described Video' available to Link TV customers?
How do I use Catch-Up TV?
I lost my remote and need a new one, what do I do?
How do I access Crave content on my TV or phone/tablet?
When I access 'Settings' in my Set-Top Box, I am prompted for a password. What password do I use?
How do I use Restart TV?
How do I update my passcode?
What is my 'Usercode' and 'Passcode' used for?
Is a Set-Top Box rental required to use Link TV?
Will watching Link TV affect my monthly Internet usage?
What Internet speeds are recommended to use Link TV?
Do I need an Execulink Internet connection to use Link TV?
What devices can I use to watch Execulink TV?
What is a Virtual Set-Top Box?
How do I sign up for Link TV?
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