Residential accounts are required to be set-up on a Pre-Authorized payment plan (automatic withdrawals from either a bank account or credit card). If you choose to not set-up a Pre-Authorized payment plan, there is a monthly $2 charge.

1. Go to your MyExeculink login page.

2. To change the password from MyExeculink click the “Need Help” link below the user name and password.

3. Fill in the reset password information to complete an email to your account on file.

If you need to cancel your services, please call us. We’re sad to see you go 🙁

Please give us as much notice as possible to ensure that there is sufficient time to install your services at your new address. Ideally at least 2-3 weeks notice is best.

Yes, you may place your service on vacation for a minimum of 1 month to a maximum of 6 months. There is a one time fee of $65.

Delivering awesome services is not enough. We want to deliver an awesome experience as well. Nothing is more important to us than customer service and customer satisfaction. You should choose Execulink for your Internet, TV, Phone and Mobility services because we provide unbeatable customer service and reliable services at an affordable price.

We proudly focus on serving south western Ontario with our awesome Internet, TV, Phone, Mobility and Hosting services. To find out what services are available where you live, simply type in your address in the top left!

Yes, you may rent a wireless router from Execulink, which will provide you with a single access point. If you have a larger office, we are pleased to do a custom design that will offer you the best coverage.

You can update your Pre-Authorized payment information yourself through MyExeculink or contact us by phone.

An NSF fee is a charge for a declined payment. There is a $25 fee for each declined or non-sufficient funds payment. This charge will appear on your next bill following the declined payment.