1. Go to your MyExeculink login page.

2. To change the password from MyExeculink click the “Need Help” link below the user name and password.

3. Fill in the reset password information to complete an email to your account on file.

Yes, you may place your service on vacation for a minimum of 1 month to a maximum of 6 months. There is a one time fee of $65.

Yes, you can change the collection date. We simply need to know what date you would prefer (between the 1st and 28th of the month) and whether this change is going to be one time or permanent. If this is a permanent change, please note that the invoice date may also need to change to accommodate.

We proudly focus on serving south western Ontario with our awesome Internet, TV, Phone, Mobility and Hosting services. To find out what services are available where you live, simply type in your address in the top left!

You can update your Pre-Authorized payment information yourself through MyExeculink or contact us by phone.

In MyExeculink, you’re able to manage the services you have, view and pay your bill, change your password, check your Execulink email, manage access and create email addresses, monitor your phone calls and usage, manage your Internet usage, view your sign in history, refer a friend, and much more.

If you need to cancel your services, please call us. We’re sad to see you go 🙁

Delivering awesome services is not enough. We want to deliver an awesome experience as well. Nothing is more important to us than customer service and customer satisfaction. You should choose Execulink for your Internet, TV, Phone and Mobility services because we provide unbeatable customer service and reliable services at an affordable price.

An NSF fee is a charge for a declined payment. There is a $25 fee for each declined or non-sufficient funds payment. This charge will appear on your next bill following the declined payment.

Please give us as much notice as possible to ensure that there is sufficient time to install your services at your new address. Ideally at least 2-3 weeks notice is best.