Find the answer to your question.

Additional Settings

To access the Additional Settings menu, press 6 from the Mailbox Settings menu.

The Additional Settings menu contains a number of options you can use to:

  • change the attendant/operator number
  • choose whether to hear marketing announcements

Attendant/Operator Number

You can set up a number to which callers can divert to instead of leaving a voicemail message. This number is known as the attendant number and might be the number of your reception desk, or office administrator. The caller can press 0 to transfer to the attendant number during the playing of the voicemail greeting.

For security purposes, this number cannot be assigned via this interface and requires Execulink to set this up for you. Please contact the Execulink Account Support department should you wish you implement this feature or change the currently assigned Attendant Number.

Broadcast Settings

Broadcasts are announcements that are played when you enter your account. There are two types of
broadcast: administrative and marketing.

  • Administrative broadcasts are used to inform you of service-related matters. This might include an announcement of new features, or a warning of reduced service due to maintenance.
  • Marketing broadcasts are to advise you of products and services which may be of interest to you. They will include a contact number so you can reach the advertiser directly.

You can choose whether or not you receive marketing broadcasts. You cannot opt out of receiving
administrative broadcasts.

Activating and deactivating marketing broadcasts

To activate or deactivate whether you receive marketing broadcasts, press 4 in the Additional Settings
menu. You will hear an announcement stating whether or not your account is set to receive marketing
broadcasts.

  • To change whether or not you receive marketing broadcasts, press 1.
  • To leave the setting as currently announced, press *.
The Internet Services You Deserve
Affordable. Reliable. Lightning fast.

We’re proud to provide the communities we know, love, and live in, with the reliable Internet, TV, Phone and Mobility services they deserve.

  • Your local choice for residential and business telecommunication services
  • Renowned 24/7 customer service you can depend on
  • Affordability, service, integrity and transparency are the pillars of our business

Here to help. 24/7.

Sales Inquiries

Sales: Mon-Fri 8AM-8PM, Sat 8AM-5PM

(866) 706-1991

Support Inquiries

Technical Support: 24/7, Customer Care: Mon-Sun 7AM-11PM

(866) 706-1994

Online Help

Chat With Us

We'll respond as soon as we can!

Email Us

We'll get back to you as soon as possible.

Support Centre

Find the answer to your question.

Check availability

Enter your address to find services and offers available to you!