Humans of Execulink: Outgrowing Your Business Setup?
July 17, 2025 Category: Business Services, Humans of Execulink
Have you outgrown your business setup?
Ashley Zavitz, a Business Relationship Manager at Execulink, often sees local businesses relying on phone or Internet setups that no longer meet their needs. Whether it’s slow speeds, outdated systems, or no backup in place, many are reacting to problems instead of planning ahead.
Ashley works with businesses across Ontario to review their services and recommend better options, often saving time, money, and stress. In this Humans of Execulink feature, she shares the most common issues she sees, one small change that makes a big impact, and a lesser-known phone solution many businesses don’t realize is available.
Q. What’s a common issue you see local businesses facing with their current setup?
A. Most companies have outgrown the current set up and need to update what they currently have in place. A good majority require a more robust connection than what they once had. Another one I see a lot of is customers aren’t thinking about a backup solution until an outage has directly affected them. So, most are reactive with solutions rather than being proactive.
Q. What’s one simple change that can make a big difference?
A. Set up yearly account reviews with your relationship manager. New services come out all the time and we want to make sure you are set up with the best option for your business.
Q. What are signs a business might be outgrowing their phone or Internet setup?
A. If your system isn’t working for your day-to-day work activity, odds are you need to implement something new or make changes to your current set up.
Disruptions or waiting time for files to load is a good indication you need a faster connection.
Q. Are there any lesser-known solutions you often recommend?
A. Our Direct Routing option is a newer phone option; most customers are unaware of. Many companies utilize a Microsoft Teams environment but don’t have Direct Routing set up for their phone system. This can be a huge game changer and cost savings for those already using Microsoft Teams.
Q. What do you wish more customers knew about Execulink?
A. I wish more knew how much we care about them and that we truly want to make sure we have a customized solution that fits their needs. This ensures they are not stuck with a packaged deal and services they are paying for that they don’t need or use.
Q. Any advice for a business starting to think about changes?
A. Reach out to your account manager to reassess what you have in place and where your business is going. A simple conversation of what your future goals are will ensure we have you set up with the right tools to get you where you want to be.
Outgrowing your setup? We’re here to help.
Explore our Business Internet and Phone solutions or connect with our team to find the right fit for your needs.
