• Business Services

Meet Modern Customer Expectations with Cloud-Based Contact Centers

In an era where customer service can make or break a business, companies across Canada are rapidly adapting to new consumer trends. Today’s customers expect […]

• Business Services
• Humans of Execulink

Humans of Execulink: Shelley Kramer

Introducing our Customer Experience Manager at Execulink – Shelley Kramer. Shelley plays a key role in ensuring our clients receive unparalleled service and support. By […]

• Business Services

Personalized Follow-Ups: How Personalized Communication Can Help Retain Customers

Imagine you regularly take your car to a local auto shop. Every visit, they remember your vehicle’s history, your preferred service times, and even remind […]

• Business Services

Creating an Effective Customer Retention Plan

Creating an Effective Customer Retention Plan Retaining customers is just as important as acquiring new ones. In fact, studies show that acquiring a new customer […]

• Business Services

What is a Cloud Contact Center? Understanding the Future of Customer Service

Did you know that companies that excel in customer experience outperform those that don’t by nearly 80%? Moreover, 73% of all people point to customer […]

• Business Services

Get Ready for the Summer Rush: Essential Connectivity and Communication Tools for Your Business

For many businesses, summer isn’t just a season—it’s a critical time when customer expectations rise, foot traffic increases, and sales opportunities peak. From tourists flooding […]

• Business Services

As the season changes, it’s the perfect time for businesses to embrace renewal and growth. This spring, let Execulink provide the solutions that help your […]

• Business Services
• Humans of Execulink

Humans of Execulink: Jonathan Lindsay

Introducing our Business Development Manager at Execulink – Jonathan Lindsay. Jonathan is pivotal in driving our business sales and in the integration of new technologies […]

• Business Services

Harnessing the Power of Efficient Web Hosting: A Guide for E-commerce Stores

In today’s bustling online marketplace, e-commerce stores are vying for the attention and loyalty of digital consumers. While site design, product quality, and customer service […]