Meet Modern Customer Expectations with Cloud-Based Contact Centers
July 29, 2024In an era where customer service can make or break a business, companies across Canada are rapidly adapting to new consumer trends. Today’s customers expect […]
Personalized Follow-Ups: How Personalized Communication Can Help Retain Customers
July 11, 2024Imagine you regularly take your car to a local auto shop. Every visit, they remember your vehicle’s history, your preferred service times, and even remind […]
What is a Cloud Contact Center? Understanding the Future of Customer Service
July 11, 2024Did you know that companies that excel in customer experience outperform those that don’t by nearly 80%? Moreover, 73% of all people point to customer […]
Humans of Execulink: Jennifer Versteegen
March 4, 2022Jennifer is a committed member of Execulink’s Sales team. She’s a Business Relationship Manager passionate about delivering awesome solutions for small, medium, and enterprise businesses […]
Tools and Technology for a Hybrid Workplace
December 13, 2021Brought on by the pandemic was a major shift to remote working. Initially, this was a solution to enable companies to continue their operations while […]