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New Year’s resolutions are a nice idea. I say “idea” because most of them are forgotten soon after they’re made. In fact, a 2015 study found that although roughly 45%…Read more →
Our FAQ database has many answers to common questions.
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Once your services have been activated, you will receive an email from Execulink that contains your first bill as well as important billing and withdrawal dates.
Please give us as much notice as possible to ensure that there is sufficient time to install your services at your new address. Ideally at least 2-3 weeks notice is best.
Yes, you may place your service on vacation for a minimum of 1 month to a maximum of 6 months. There is a one time fee of $65.
If you need to cancel your services, please call us. We’re sad to see you go 🙁
Yes, you can change the collection date. We simply need to know what date you would prefer (between the 1st and 28th of the month) and whether this change is going to be one time or permanent. If this is a permanent change, please note that the invoice date may also need to change to accommodate.
Delivering awesome services is not enough. We want to deliver an awesome experience as well. Nothing is more important to us than customer service and customer satisfaction. You should choose Execulink for your Internet, TV, Phone and Mobility services because we provide unbeatable customer service and reliable services at an affordable price.
You can update your Pre-Authorized payment information yourself through MyExeculink or contact us by phone.
An NSF fee is a charge for a declined payment. There is a $25 fee for each declined or non-sufficient funds payment. This charge will appear on your next bill following the declined payment.
You can watch Link TV on your TV, Tablet and Smartphone. To watch on your TV, we recommend renting a Set-top box for $7.95/month. To watch on your Android (version 4 or greater) and iOS (iOS 7 or greater) devices, you can download a Virtual Set-top box from the Google Play Store or the App Store.