There are 7 different DNS records required for Execulink’s Hosted Exchange service, as specified below.
In the table below, YourDomain should be replaced with your actual domain name.
|Record Type||Host||Address or Value||Priority|
|TXT||YourDomain||v=spf1 include:spf.execulink.com include:spf.serverdata.net ~all||N/A|
|TXT||exchange.YourDomain||v=spf1 include:spf.execulink.com include:spf.serverdata.net ~all||N/A|
Note: When the Hosted Exchange service is initially being provisioned, you should not make (or request) these DNS changes until instructed to by your Customer Implementation Coordinator.
The table below specifies which features are available with the various Hosted Exchange packages that Execulink offers.
|Hosted Exchange Package|
|Outlook Web Access (OWA)||OWA is Exchange’s web-based e-mail client.|
|MAPI Support||–||–||The Messaging Application Programming Interface (MAPI) is used to facilitate communication between Outlook and an Exchange Server.|
|IMAP Support||IMAP (Internet Message Access Protocol) is a standard e-mail protocol that is used to provide access to a mailbox on a mail server.|
|ActiveSync Support||–||ActiveSync allows for users to synchronize data between Exchange mailboxes and mobile devices.|
|Global Address List||A directory that contains entries for every group, user, and contact within an organization’s Exchange Server.|
|Resource Mailboxes||–||–||A mailbox that typically represents a room (i.e. a conference or meeting room) or a piece of company equipment (i.e. a projector, screen, etc.), rather than a person. These mailboxes can be used to reserve resources to ensure their availability when needed.|
|Distribution Lists||–||–||A distribution list is a group of e-mail addresses. Authorized individuals can send a message to every address on the list by simply e-mailing the list address itself.|
|Public Folders||–||–||10||10||The number of public folders available per package is shown here.|
|Public Folder Storage Limit||–||–||512 MB||512 MB||The storage limit for public folders.|
|Shared Folders, Tasks, Contacts, Calendars||–||–||Allows for the sharing of various elements (folders, tasks, contacts, calendars) with other Exchange users.|
|Group Scheduling||–||–||Allows users to view the combined schedules of individuals and resources, and to schedule meetings accordingly.|
|Outlook License||–||–||–||Provides a licensed version of Outlook 2010 or 2013.|
To access Outlook Web Access (OWA), simply browse to the Execulink Outlook Web Application and log in with your Exchange e-mail address and its associated password.
The Outlook setup will vary somewhat depending upon the type of mailbox being configured Full/Standard Exchange vs Exchange Lite/Ultra Lite), your Operating System (OS), and the version of Outlook being used. This section provides instructions and screenshots specific to Outlook 2010.
The Auto-discovery method is the recommended set-up on Windows 10. The following guide was built using Windows 10, account for use in Outlook 2016. This guide can also be followed for Windows 7/8 environments. For other e-mail software clients such as Thunderbird, Incredimail, etc., please refer to your support documentation for set-up assistance.
The Auto-discovery method can be used when setting the account up directly within the operating system. When using Outlook, it is recommended to perform the manual set-up. Steps for both methods will be provided here. For other e-mail software clients such as Thunderbird, Incredimail, etc., please refer to your support documentation for set-up assistance.
Exchange Lite comes packaged with ActiveSync and can utilize the walkthroughs provided above. Exchange Ultra-Lite uses IMAP email configurations to work within various email software clients.
The method for configuring your mobile device for your Hosted Exchange account is going to vary based on a number of elements, such as the manufacturer, the carrier, the OS version being used, and the e-mail application. This section will contain the basic settings required for configuring Exchange accounts on mobile devices, followed by a few examples on a few different devices. If your specific setup is not covered, the information provided should still be applicable to your setup.
These are the settings required for configuring your Hosted Exchange account on most mobile devices.
Update Server/active sync server/ incoming server
(NOTE: This guide was created using a Nokia 5 running Android 8.1.0 Oreo. You may anticipate some slight variations of the following screens depending on the software and manufacturer of your device).
NOTE: This guide was developed using an iPhone 8s running iOS 12.1.4. You may expect variations of the windows depending on the version of operating system and hardware that you are using.
There are a couple of different ways to check your spam quarantine.
Follow the same steps detailed in the Via MyExeculink section immediately above, except select Spam Settings from the sidebar on the left instead of Quarantine. Further information about the various spam settings and how to tweak them can be found here.
To change the password for your Hosted Exchange mailbox, please reach out to our Customer Care team via phone (1-877-334-7641). Once you have been appropriately verified as a valid contact for the account, our team will be able to reset the password for you.
This process involves 3 key steps:
To export your existing data to an Outlook .pst file, follow the steps below. Note: The screenshots in this section were taken from Outlook 2010.
The Outlook setup process has already been detailed in the ‘How do I setup Outlook for my Hosted Exchange service?‘ section above.
Once you have your new Hosted Exchange account set up in Outlook, you can begin the process of importing your old data into your new account. Note: The screenshots in this section were taken from Outlook 2010.