Holiday Customer Experience Checklist: Boost Satisfaction
November 21, 2024The holidays bring joy and excitement—but they can also bring stress. As customers juggle shopping, planning, and personal commitments, their expectations for exceptional service rise. […]
Humans of Execulink: Shelley Kramer
July 16, 2024Introducing our Customer Experience Manager at Execulink – Shelley Kramer. Shelley plays a key role in ensuring our clients receive unparalleled service and support. By […]
What is a Cloud Contact Center? Understanding the Future of Customer Service
July 11, 2024Did you know that companies that excel in customer experience outperform those that don’t by nearly 80%? Moreover, 73% of all people point to customer […]
Humans of Execulink: Jonathan Lindsay
April 17, 2024Introducing our Business Development Manager at Execulink – Jonathan Lindsay. Jonathan is pivotal in driving our business sales and in the integration of new technologies […]