Your home Internet allows you and your family to stay online to do your favourite activities like video conferencing, streaming movies, gaming, and more. But what happens when your Internet isn’t living up to your needs and expectations? A poor-performing Internet connection can be downright frustrating in this modern world. If your Internet service isn’t meeting your needs, then it may be time to find a new provider that can give you precisely what you want. Whether it’s faster speeds, more reliability, better pricing, or other perks – you’ll want to read this article to ensure you’re getting the excellent Internet services you deserve.
Here are seven signs that your home Internet service may not be meeting your needs:
1. You lose your connection frequently
If you lose your Internet connection frequently, then you’re simply not getting the most out of your Internet connection. Dropped connections mean you can’t do all the things you want to do online without frequent interruptions. If your Internet continues to be unreliable, first you should look at your router or modem to ensure it’s capable of providing the speeds you need. If you are still experiencing issues, perhaps it is time to investigate other Internet service providers (ISP) with a solid reputation for reliability. Finding a reliable provider can help keep you online whether you use your Internet for business or pleasure. Having an Internet connection, you can always count on is priceless.
2. You get consistently slow speeds
If you’re experiencing slow speeds consistently while using your home Internet, then it may be time to shop around for a new Internet provider. We all understand how frustrating a slow Internet connection can be, especially when you’re trying to binge-watch your favourite show online or trying to send an important email. Speed is a large part of enjoying your online experience because it allows you to do your favourite online activities quicker. Ultimately, the time you save online will be the time you can spend doing other important things since you won’t be waiting around for your Internet to load. Imagine fast speeds all the time; what could be better? Try testing your Internet speed with an online tool to see your current Internet speeds. Consider if they align with the speeds your ISP said would be available with your plan. Keep in mind that an Ethernet connection rather than Wi-Fi will provide a more accurate picture of what your Internet speed truly is. As well, download speeds are much faster than upload speeds with most Internet plans.
3. You’re being charged too much
Is your current Internet too expensive? It’s essential to shop around for an Internet provider willing to meet your budgetary needs. Different ISPs will have packages with different price tags attached. If you use your Internet above your monthly data cap, some Internet providers charge you. If you’re noticing extra charges on your bill, it may be time to choose a new ISP without data caps and opt for an unlimited Internet plan. If your ISP is offering limited-time offers as a discount, keep in mind these are only temporary. You’ll be better off finding a consistently affordable plan with another provider instead. Another issue could be that you’re paying for more Internet than you need. If that’s the case, you should take another look at your plan or provider. Lastly, if you’re worried about paying activation fees when you switch to a new provider, you’ll be happy to learn that some ISPs don’t charge activation fees.
4. Their customer support isn’t helpful
If something goes wrong with your home Internet, then you’ll likely turn to your ISP’s customer support team. Consider how easy it is to get in touch with someone from their customer support page or number. Do they have 24/7 availability if an issue arises late at night or early in the morning? Are they available by your preferred communication method like email or over the phone? Are they helpful when you do get in touch? If the customer support isn’t experienced and knowledgeable, you won’t get the fast and efficient help you need. Customer support is often an overlooked factor in selecting the right home Internet service, yet, it can make a huge difference. It’s important to ensure that the company you purchase from is one you want to continue dealing with as long as you have Internet with them.
5. They don’t have many technology options
The type of technology your ISP offers will play a role in the performance of your Internet. If the technology supporting your home Internet seems outdated, then you may want to see what new options are available on the market. Having a reliable router or modem is important and your ISP should have options that will support your Internet package.
6. They don’t offer bundles
Does your Internet provider offer bundles for your Internet, television, and home phone? With bundles, you can save money on all of the services you use in your everyday life. If your current home Internet isn’t available as a bundle, you may want to explore your options with other ISPs. However, some providers may not offer other services along with your Internet, which means you may not be getting the most bang for your buck. It can be exceptionally convenient to have all your services with one provider. With everything in one place, you’ll have more straightforward billing because you’ll pay only one bill every month for all your services. Also, if there’s an issue with any of your services, you can get in touch with one provider you know and trust.
7. They aren’t flexible
If your current ISP doesn’t offer flexibility for your home Internet, then it may be time to find a new ISP. Many providers will show you a flashy sales pitch followed by locking you into a contract. The contract terms may not give you the flexibility you need to make changes to your Internet as your life changes. Whether it’s pricing, speeds, or other features – these terms outlined in the contract may not allow you to negotiate further if your Internet doesn’t fit your needs. If you’re feeling trapped by your agreement, then you may want to consider shopping around for a new Internet provider. Some providers offer no contracts and ample flexibility. It’s your Internet on your terms, instead of on theirs.
With 24/7 support and a wide range of Internet options to suit every lifestyle, at Execulink, we have the reliable, fast services your home or business needs to stay connected to what matters the most! Call us at 1-866-706-1942 today or check out our Internet plans to find the Internet package you’ve been looking for!